I have Dell DIMENSION desk TOP at home (nearly 5 years old). I've been having periodic problems with it over the past year or so. FINALLY the other day major problem. I download Mcafee security products through Comcast. When I rebooted the computer - poof not working. The scan disk box comes up and after a few seconds the computer just freezes - nothing - can not get into windows at all. Mcafee support tried removing the Mcafee program through dos - did not help.

All I want to do now is start over - wipe out the hard drive and reinstall everything. I have no idea how to do it. Dell will not tell me how to do it unless I pay them $200 and Comcast and Mcafee wash their hands and say sorry.

I have the Microsoft ME reinstall disk and other reinstall DISKS. Any help would be appreciated. See the following article:

How to erase my Hard Disk Drive and start overI can suggest another way, probably it's not what you need. But I have many friends, and I would put this HDD to another PC as slave and format it. After that make fresh install OS on your PC.
Or use the way that was suggested before.
Good luck!