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Solve : New Hardware won't install (USB 305)? |
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Answer» I keep getting a message for new hardware (USB 305) but I can't figure out which hardware device this is reffering to. How do I tell which device my pc needs the installation CD for? Try each USB device 1 by 1 til you find the one that is not WORKING... Try each USB device 1 by 1 til you find the one that is not working...Ok, it is the 'ATT Laptop Connect' wireless PC card (USB) that I use on my laptop (in specs), which I'm trying to install the software on my emachines desktop (in specs). But there is an error during the install process. = When the setup WIZARD gets to the point when it installs the drivers, there is an error message as follows: Title = microsoft visual C++ debug library Contents = Debug assertion failed. Program E:\windows\system32\MsiExec.exe file f:\sp\vctools\vc7libs\ship\atlmfc\src\mfc\filetxt.cpp line 68 For informationon how your program can cause an assertion failure, see the C++ documentation on asserts. This dialog box gives the options of abort, retry , ignore. Press retry to debug the application. If I select retry it shows another dialog box that reads; MsiExec.exe has encountered a problem and needs to CLOSE. Quote from: Allan on February 03, 2010, 07:27:11 AM Also, open device manager. Any yellow marks? Yes, there were 4 entries under "other devices" NAMED "USB 305" that had yellow marks. I selected "uninstall driver" for all 4 then UNINSTALLED the AT&T software. When trying to reinstall the AT&T software, I got the error message described above. What next? Thanks for the help. Run the Windows Installer Fix... Re-boot. Try installing the software 1st...with the card not installed.I tried running the Windows Installer CleanUp Utility - restarted - then un-installed / re-installed the software with the card inserted in the USB socket. (The software is within the card so I can't install the software without the card plugged in). I still get the same error message as before. No difference. At this point I have the 'AT&T InstallSheild Wizard' = "Status: Installing Drivers...Please wait" and also the dialog box for the 'Microsoft Visual C++ Debug library' with options of "Abort, Retry, Ignore" What next boss? You may simply have a dead card...did AT&T provide you this card ? ? If so i'd request a new one.All the software and drivers installed fine on my laptop (in specs) which I'm using to post this. |
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