I'm not sure if this is the right forum for this. I'm trying to help a friend of mine. It seems that one of her sons installed Bearshare (?) which apparently included Goggle Desktop. Now she can't get Firefox to run. When she clicks on the icon..Bearshare starts instead. I had her go directly to the folder and try to start it from there, again nothing but Bearshare. I had her reinstall Firefox and still it doesn't work. I could use some suggestion.Uninstall Bearshare first? And try running the Cleaner and Issues on CCleaner (install without Yahoo! toolbar).

Also, what protection does your friend have? I would install AVG Free ONTO that computer, update it, and run a full scan in Safe Mode (PRESS F8 repeatedly as it's booting). Her son probably downloaded some sort of HIJACKER. I had something like this happen long ago, but it was Limewire loading in place of Task Manager.I guess I was right, I told her that Bearshare hijacked Firefox...her son also installed Bearshare on his computer and it was hijacked. I passed on the suggestions from here. I also told her to DOWNLOAD Hijack Then run the program and save a log. Then I directed her to post the log and see if someone has any suggestions. It's kind of hard for her to get the hang of this...she is 70 and not very experienced with computer problems and how to search for help online.I don't know that Bearshare did it. More likely it was things downloaded from a P2P program like this. They are full of viruses and other risks. There are a LOT of reasons to remove it and run a virus and spyware scan in safe mode. What were you using for protection?