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Solve : No sound after reinstall?

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I recently installed Windows XP Pro (previously had Home edition) and after the clean install, I lost my sound.  In the Device Manager, the properties for the Multimedia Audio Controller says: "This device is not configured correctly. (Code 1)"  I ran Everest and it downloaded and installed Realtek, which solved that problem, but I couldn't install the driver because Windows kept giving me a message saying that the Windows Logo was not verified.  I've uninstalled Realtek and am back to square one because I can't seem to find anything that will work.

Here are the specs from Everest and I'd appreciate any help I can get!  Let me know if you need anything else.  Thanks.

    System Properties:
      Manufacturer                Gateway
      Product                         E-4000
      Operating System         Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
      OS Service Pack            Service Pack 2
      DirectX                          4.09.00.0904 (DirectX 9.0c)


  [ Motherboard ]

    Motherboard Properties:
      Manufacturer                                  Intel Corporation
      Product                                           D845GRG
      Version                                           AAA81583-304

 Sound, video and game controllers:
      Audio Codecs                                  5.1.2535.0
      Legacy Audio Drivers                       5.1.2535.0
      Legacy Video Capture Devices        5.1.2535.0
      Media Control Devices                     5.1.2535.0
      Multimedia Audio Controller                       
      Video Codecs                                  5.1.2535.0

[ Sound, video and game controllers / Audio Codecs ]

    Device Properties:
      Driver Description                          Audio Codecs
      Driver Date                                   7/1/2001
      Driver Version                               5.1.2535.0
      Driver Provider                              Microsoft
      INF File                                          wave.inf
      Hardware ID                                  MS_MMACM

  [ Sound, video and game controllers / Legacy Audio Drivers ]

    Device Properties:
      Driver Description                          Legacy Audio Drivers
      Driver Date                                    7/1/2001
      Driver Version                                5.1.2535.0
      Driver Provider                               Microsoft
      INF File                                          wave.inf
      Hardware ID                                  MS_MMDRV

  [ Sound, video and game controllers / Legacy Video Capture Devices ]

    Device Properties:
      Driver Description                          Legacy Video Capture Devices
      Driver Date                                    7/1/2001
      Driver Version                                5.1.2535.0
      Driver Provider                               Microsoft
      INF File                                          wave.inf
      Hardware ID                                  MS_MMVCD

  [ Sound, video and game controllers / Media Control Devices ]

    Device Properties:
      Driver Description                          Media Control Devices
      Driver Date                                    7/1/2001
      Driver Version                                5.1.2535.0
      Driver Provider                               Microsoft
      INF File                                          wave.inf
      Hardware ID                                  MS_MMMCI

  [ Sound, video and game controllers / Multimedia Audio Controller ]

    Device Resources:
      IRQ                                               03
      Memory                                         FFA7F400-FFA7F4FF
      Memory                                         FFA7F800-FFA7F9FF
      Port                                               E080-E0BF
      Port                                               E400-E4FF

  [ Sound, video and game controllers / Video Codecs ]

    Device Properties:
      Driver Description                          Video Codecs
      Driver Date                                    7/1/2001
      Driver Version                                5.1.2535.0
      Driver Provider                               Microsoft
      INF File                                          wave.inf
      Hardware ID                                  MS_MMVID
Is it onboard or a card?I'm not sure.  How would I check?If its a laptop I may not be able to help,  if its a tower LOOK at the back if its lower down its a card if it higher its on board.It's a tower and it's higher up. Quote

message saying that the Windows Logo was not verified
I've never heard of such message. PLEASE, post exact message.
Quote
downloaded and installed Realtek, which solved that problem
Solved what problem, since you couldn't install driver?The problem it solved was that the Multimedia Audio Controller was showing as not being configured correctly. It moved it from an "unknown device" to the "Sound, video, and game controllers" in the device manager.  However, it still showed an exclamation mark because there was no driver installed. When I tried to install the drive, the message I RECEIVED was:

"Realtek AC'97 Audio has not passed Windows Logo testing to verify compatibility with Windows XP.
Continuing your installation of this software may impair or destabilize the correct operation of your system.  Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed the Windows Logo testing."

I even tried uninstalling it and re-downloading it, making sure I was downloading the correct on for my OS, but got the same message.Why did you download Realtek driver, since Everest says Legacy Audio Drivers?
Your best bet is to go here: http://support.gateway.com/support/drivers/dlcenter.asp, enter serial number, and get a driver.
I used the Driver Detective, which is what downloaded the Realtek for me.  I already tried going to the link you gave, but Gateway has been bought out by MPC and they don't seem to have a site you can download it from.  I was hoping to get it sooner than I probably will than if I have to TRACK down whoever I need to contact at MPC. Geuss I'm not going to have any luck.I checked your motherboard specs at Intel: http://www.intel.com/design/motherbd/rg/, and it looks like it uses SoundMAX audio.
Then, I went to Gateway site, and checked E-4100 model (E-4000 is not listed), and indeed, it uses SoundMAX audio.
Try these drivers: http://support.gateway.com/support/drivers/search.asp?ref=step&st=browse&platform=10021&model=10613&os=10406&type=10096I've installed the SoundMAX driver in my Device Manager it now SHOWS that it's working properly and that I have the most current driver, but I still have no sound.Did you restart computer?
Did you check, if the sound is not muted?
What kind of speakers are you using? Built-in, separate, self-powered?


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