| 1. |
Solve : Notebook shuts off during virus scan? |
|
Answer» Every time I try to run virus scan notebook shuts off. This happened with AOL's Safety and Security Center with built-in McAfee; Norton AV and now with MSN with McAfee. Today I sat at desk to see at what point this occurred and it was during scan of WINDOWS\DRIVER CACHE\i386\driver.cab where it seemed to stop. I had noted this previously when running Norton AV. Geek Squad at Best Buy thought it could be a power supply problem, but this only happens when running anti-virus, spybot, etc. I went as far as formatting HD and reinstalling with original CD and this is still happening. I checked the file (DRIVER CACHE) and the information in there refers to the Atheros WIRELESS NETWORK Adapter installed in the notebook. I went to their website but did not find any information for any driver updating necessary for this component. Has anyone had this problem with their computer and, if so, were you able to fix the problem ( and how)? Any help WOULD be greatly appreciated. Please feel free to email me directly. |
|