1.

Solve : Notebook shuts off during virus scan?

Answer»

Every time I try to run virus scan notebook shuts off. This happened with AOL's Safety and Security Center with built-in McAfee; Norton AV and now with MSN with McAfee. Today I sat at desk to see at what point this occurred and it was during scan of WINDOWS\DRIVER CACHE\i386\driver.cab where it seemed to stop. I had noted this previously when running Norton AV. Geek Squad at Best Buy thought it could be a power supply problem, but this only happens when running anti-virus, spybot, etc. I went as far as formatting HD and reinstalling with original CD and this is still happening. I checked the file (DRIVER CACHE) and the information in there refers to the Atheros WIRELESS NETWORK Adapter installed in the notebook. I went to their website but did not find any information for any driver updating necessary for this component. Has anyone had this problem with their computer and, if so, were you able to fix the problem ( and how)? Any help WOULD be greatly appreciated. Please feel free to email me directly.
Funny thing... My neighbor recently had the exact same issue! His was due to an overheating issue. For some reason, his file in i386 GOT corrupted, and when the computer would hit it with a virus scanner, the computer would restart... What you need to do is find a way to get some air flowing in there... Better than what you have now obviously... It sounds crazy, but, he opened-up his laptop, got his vacume cleaner, put it on reverse mode (PUSHES air out) and put the vacume hose inside the computer to keep the air flowing... This gave him time to then repair the i386 file, and his computer works fine today lol

Flame



Discussion

No Comment Found