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Answer» I WOULD greatly appreciate if anyone might help me with this situation: On a computer running XP and Microsoft Office 2000, Outlook has started deleting original emails when they are replied to. Scenario: A new EMAIL is recieved. It's opened [or not, doesn't MATTER], "reply to" is clicked, response is written and sent. When going back to the Inbox, original message is gone. Not in Deleted folder either. The only thing left is the reply saved in Sent Mail, but no trace of the original email. I can't find any option that controls this, and it never did this before a couple of days ago. It's my boss's computer, and the inbox is quite large. Is there a point where Outlook just starts deleting things? ::Scratching head::: Thanks in advance.1. Is Auto Archive turned on? (Tools--Options--Other) or 2. RULE created from Rules Wizard (Tools--Rules Wizard)?Hello Commando
Auto Archive is set to archive every 60 days, but it's flagged to prompt before doing so. There are no rules made [ha, which doesn't make sense considering he has 30 or 40 folders... I guess he just manually moves things around.]
I've tested this out myself by SENDING an email to him and opeing it from his box. Poof! The original message just dissapears when you reply to it.
Thanks for your reply!!!Kara,
I have the EXACT same problem in Outlook 2000 and it also started doing this just a few days ago.
Any solutions yet to this problem?
I have autoarchiving every 14 days, but it also prompts me to archive and I have NO rules set up.Oh, BTW, I ran Microsoft Antispyware and Sypbot with no hits for any spyware.
I also tried a repair on Outlook 2000, that didn't fix it.
I uninstalled Outlook and then reinstalled, and that didn't fix it either.
I just thought I would let you know what steps I have taken so far.
Any help would be appreciated. Thanks!
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