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Solve : Outlook 2000 Issue?

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I'm having a strange Outlook issue and cannot figure it out for the LIFE of me. Our mail server is Exchange 5.5 (can't recall the SP right now), and the Client is Outlook 2000 SR-1. The user can view his primary email box without any troubles, but also has access to another Exchange email box. He can view every folder in it except the Sent Items. The error it returns is "Unable to DISPLAY the folder". What's strange is he can view the subfolder in Sent Items, no problem. I've configured his email on a different PC, and EVERYTHING shows up fine, so I know that it's not an issue with the Exchange permissions. I've applied every recent Office patch, repaired Office, done a clean install of Office, etc. I've also uninstalled Office, and removed every reference to it in the registry, only to be presented with the same issue when it was installed again. After cleaning out the registry and installing Office, the Outlook profile still remained. I don't know where the configuration for the Outlook profiles are stored, so I didn't delete it. I'm stumped on this one, and it's driving the user crazy. One more thing, the user originally had Office 97, and was upgraded to 2000. This setup has worked for years, so I have no idea why it would stop working, other than a possible corrupted file. Any input on this would be appreciated.Have you tried wiping out the user's Outlook data directory? That's usually under their profile, in a hidden folder Application Data-->Microsoft-->Outlook. I seem to recall a command line startup for Outlook also that may help: outlook /repairfolders or something like that.I've wiped the data, and it didn't work.

Not sure what you're referring to with outlook/repairfolders. But if you're TAKING about repairing a pst folder, it doesn't apply as it's an exchange server, so everything is stored in priv.edb and pub.ebd on the server. These FILES aren't corrupted.



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