This is the weirdest problem, and I'll be amazed if anyone can offer a solution, but hoping you all like a challenge...

Office 2003 is installed on a friend's ThinkPad (XP + all the updates). Everything functions correctly, but in Outlook all the titles of the mandatory folders (Inbox, Outbox, Sent Items, Tasks etc.) show as "", "[ch61489][ch61489][ch61489][ch61489]" or similar. Because they are integral folders they can't be renamed. I've tried re-installing Office, repairing, removing completely then deleting all the folders and the registry entries and installing, all without success.

The ThinkPad’s version of XP was originally in Japanese but was repaired by IBM in the UK who seem to have installed English XP over the top of the old system. I've run a repair installation of XP (English) which solved loads of problems that the IBM action caused, but nothing will correct Outlook.

I'm assuming that Outlook is using a corrupt font, although why it only affects some folders is beyond me, but I can't locate it and changing all the font selections in Outlook has no effect.

Any suggestions, even if they are wild guesses, appreciated.

:-?
Dang, you definetly have a ton on your hands.

O.K., the outlook you are using is obviously corrupted, not a font issue, just a software issue. My suggestion would be to get another one.kro.......Well given that there was ( is ) a Japanese version ....which has been overwritten with the english version and then that version repaired ....... It would seem that the BEST fix would be a clean install of Xp ...... or is Outlook part of the office package ......in which case ....simply delete Outlook and reinstall Outlook again ...using the custom install feature in XP office .........


dl65 Thanks for the responses

Perfect Agent52 Outlook itself (and the rest of Office 2003) is fine, as the same software does not feature the same problem on my PC.

Dl65 - I agree that a full, clean installation of XP Pro seems the most likely solution, but I'm, starting to regard this problem as a personal afront.

Somewhere within the Thinkpad is something that causes some, not all, of the FOLDER titles to be SHOWN as gibberish. Either correcting that or finding a way to overwite the folder names manually must be possible (SURELY).

Eventiually you may be able to hammer out a solution, but in the meantime a nice format and clean install could have been completed and you could be working away happily! GX1 Man

I fully UNDERSTAND your sentiment, but the ThinkPad is my girlfriend's and she is happy to use Outlook Express or Mozilla Thinderbird, but as I've said I've come to regard this as my own personal Everest. I can't figure out why it's happens or why it's impossible to correct it.

Any wild guesses will be considered.