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Solve : Outlook 2007 Issue? |
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Answer» I recently tried to send an email using my Office Outlook. It contained two attachments (1 PDF and 1JPEG file) about 3MB in size. I sent the email Friday as I left WORK and came in Monday to find it still in my outbox. I stopped the email from sending because about that time I was informed that the email had been sent dozens of times. I have estimated that this email went to three recipients about 60-70 times each. It did happen one other time. I chalked it up to an isolated incident that time.There are some viruses that will send out emails to everyone in your address book. But those emails will not be something you generated and they will contain a virus. If everyone simply received MULTIPLE copies of your original email I would not suspect malware, though there is never any harm in checking to make sure.These are emails that I have generated. It seems to happen when the file size is large. Both times the file size was 3-8MB. They are high resolution graphic publications. The PDF's are usually fairly small but the JPEG's are larger. I notice that when I send a regular text email I do not have a problem. My outgoing server has a maximum size limit of 10MB. Yeah. As I said, I'd be surprised if it's a malware issue. Just for the heck of it, why not download & install Thunderbird and run a test mailing with it (send a few large files to a friend - or even to yourself) and see what happens? I'm not suggesting changing email clients (*censored*, I wouldn't know what to do if I couldn't USE Outlook - been using it since it was first INTRODUCED), just running a test is all. And maybe for just these types of emails a different client would make sense. Just a thought.Now, this is sounding more like an issue with your ISP (Internet Service Provider), or your "outgoing server". Even though the stated size limit is 10MB, it seems to be not working well with smaller, although still somewhat large, files. A phone call to their tech support to discuss this may be worth a try. Ah, I just saw Allan's last post. Yeah, you try Thunderbird or, if you're using Windows XP, Outlook Express, as a test. Another thought: is there another computer in the office you could try using to send these large files, just as a test? I do have Outlook Express on a couple of the terminals in the office. I will run a couple of test emails from those terminals to my private email address. I have really noticed an speed issue since we switched ISP's. We went from a partial T1 to dsl 1.5Mbps. I have really noticed a difference. I remember giving dsl a shot in my office years ago. Lasted about a month before I ripped it out and switched to cable.In an effort to cut cost ( against my recommendation ) we switched to dsl. "Its like watching paint dry"Tell me about it. And I was on the phone to Verizon support almost daily (admittedly it was a relatively new technology at the time, but still....) Quote from: SmittySr on January 19, 2011, 10:29:47 AM In an effort to cut cost ( against my recommendation ) we switched to dsl.Run a speed test at http://www.speedtest.net/ and compare the results with what your DSL service is supposed to be. My DSL service is 1.5Mbps download and 512Kbps upload. Actual results from a speed test are just slightly less than the rated speed. DSL speed can vary from, i.e. be lower than, the rated speed depending on the distance of your location from the nearest "CO" ("central office", or what I would call a relay station). As as test, I just sent a 3.17MB file to myself via Outlook; it took about 1 min. 45 sec. My upload speed used to be 384Kbps but was later increased to 512, with download remaining the same. Do you know what your upload speed is supposed to be? By the way, some of the DSL providers only charge $5 more per month to increase speed from 1.5Mbps to 3Mbps. |
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