1.

Solve : outlook 98?

Answer»

I have windows XP with the latest version of IE. I have office 97 installed, and currently purchased outlook 98 to be compatable with my Palm. When I try to install outlook 98 I get "could not create Microsoft outlook internet settings profile".  Can anyone help? Thank youDid you have Outlook 97 installed with Office 97?  Did you use Outlook 97 for EMAIL?  Did you go ahead and install Outlook 98?  Yes it was intalled with office 97. My email is with Outlook Express. I did install 98. Quote

Did you use Outlook 97 for email?  
Again, did you have an Internet connection setup in Outlook 97?  After installing Outlook 98, did you try to set up an Internet connection, i.e., email account, in it?

Oh, wait.  You said you use OE for email.  So, you really don't need to set up an email account in Outlook 98, right?  So, what is your issue now with Outlook 98?It INSTALLS, I did not set it up as my email since I use Outlook Express. After installation when I open the program, it shows a startup screen in Outlook, but a window pops up that says "could not create microsoft outlook internet settings profile" I can't do anything on it. The Outlook 98 software has IE 4.1 version with it, if this has anything to do with the problemDid IE 4.1 get installed?  It should not have.  The installation procedure should have recognized that a later version of IE is installed and, therefore, not have installed IE 4.1.

I think you should Create a new e-mail profile in Outlook 98; it may resolve the issue.  This suggestion is consistent with what I see here: How to troubleshoot error messages that you receive when try to send and receive e-mail in Outlook and in Outlook ExpressIt won't allow me to do anything in outlook 98. Can't use the tool menu. I tried going into control panel in mail to change profiles, but that didn't work.I'm suggesting this.  Uninstall Outlook 98 and Office 97.  Download CCleaner and run it's Windows scan, Applications scan, and Issues scan.  Remove the stuff it finds.  When you start the Issues scan, it will prompt you to backup the Registry.  Do so.  

Then, install Outlook 98 and see whether works right.  If so, then install Office 97, excluding Outlook 97.  

If you really do not want to uninstall all of Office 97 because you'll lose custom settings in Word, etc., then at least run the Office 97 Setup and select Outlook 97 to be removed.  Soybean, I did as you suggested. I had ccleaner on my computer already. I removed 97 and 98 and ran the cleaner, then reinstalled 98 and I STILL get the same outcome.What did you glean from the link I provided in a previous post?  Did you read the part about firewall?  Did you read the part about anti-virus software?  Was your anti-virus software running when you installed Outlook 98?  

Did your Internet Explorer get changed when you installed Outlook 98?  What version of IE do you have?  I know you said the latest.  That means version 7, right?  Are you using that computer on the Internet now and using IE on the Internet?  Is Outlook Express working fine?I loaded outlook under corporate option and that did it.


Discussion

No Comment Found