I have just INSTALLED ( and then uninstalled ) a version of AutoCAD 2004.

My problem is that now I cannot get into Outlook, I get a message saying that my valid product key is missing !! and then a BOX appears asking me to enter my 25 digit Certificate of Authenticity, which I do not know ! I have the one that is on my pc but I put that in and it doesn't work and I don't know where to LOOK for another one?

The box is a Microsoft Office SetUp alert box which is fine but then it has a SUB HEADING that says... Microsoft Office XP Professional with Frontpage..... which I found a bit odd as I am running XP Home Edition.

Everything was fine until I installed the AutoCAD, it is a program from work and I trust there is no problem with it.. maybe it has changed some settings somewhere.. I don't know !!

Please can anybody offer some ideas :-/
Some viruses also trick you into entering your product key so they can be harvested.

Outside of the initial Microsoft install for their products - Windows OR Office, you should never have to enter them again.

You might think about some spyware/adware/virus scans if you are not doing so.....I have Norton anti-virus & webroot spyware installed.

I still don't know what happened so I have done a system restore back to about an hour before the install and wiped it off.... never to be installed again.Glad you are up and running!


"a version of AutoCAD 2004"

Was that a bootleg copy?