I hope one of you guys can help me solve a problem which drives me wild. 99% of my email arrives fine, but 1% previews for a second then disappears for ever. It doesnt go to JUNK. It vanishes without trace. I have no filter words on. Where does it go and how do i stop it. Some times PEOPLE say that i dont reply to email which ive asked them to send and this is the reason. I wouldnt mind if it went to junk, at least id find it, but it doesnt!pyamar,Welcome to the CH forums. Others may come on board to give additional ways of approaching your problem. However here is one you can try.Download a free e-mail PROGRAM called "Mailwasher". Prior to opening your e-mail client (OUTLOOK,outlook express,or whatever) open your "mailwasher". Do not open your normal e-mail client at this point. Mailwasher if left running scans at regular INTERVALS (3-5 mins i believe).The primary reason for the existence of Mailwasher is to allow e-mails to come into your computer and be non infectious within mailwasher to your computer. You will have options to "process" ,"delete","bounce",Blacklist" any of the e-mails that are in your mailwasher list. Any that are not checked for delete,bounce,or blacklist will when "process" is selected open in your default e-mail client. However the program also allows you to open the message and read it (may not allow attachments to be opened however--i,m not certain about that though). Until you allow "process" the e-mails are only within mailwasher. I could go into greater length as to the benefits of some of the other options but this is getting long.Their web site should explain it all for you. Until you can overcome the problem in whatever your current default e-mail client is causing this will at least allow you to see and read all your incoming mail (except hotmail). hope this helps,truenorthThe vanishing messages are in all probability read receipts and other such chaff that Outlook generates and processes automatically.  They can cause problems, a common one being that Outlook gets stuck with invisible items in the outbox.  Disabling the processing and generation of read receipts is almost always a Very Good Idea.