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Solve : pc screen freezes up after opening?

Answer»

this is not my pc i'm asking about its a friends

the pc is fine  after i helped her take a few bugs and a lot of trash out

it starts up OK and they can play GAMES etc on it , but when she brings the home

page up a few secs LATER a square box comes up with a blue outline and a red X in

the corner and the screen freezes , they can move the box around but cannot get

ride of it

any help WOULD be great , harryThis only happens when using the web browser?as SOON as she clicks on launch and brings up the home page which is googleWhat Windows version? What browser, version?windows xp thats all she knows , she does not know about gogglere-install the browser software, or upgrade. nalee what is the white square , all has been working



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