I use the free version of PHRASE Express, which until recently worked without a hitch--even when I used an outdated version. For some time now, however, it has stopped working frequently, usually at least once a DAY. When it stops I must exit the program and restart it. Before doing that if I examine the interface I can see no hint that it won't work. How can I fix this?If its the data you are looking for, this might do it. However, if its your account details for something else, I dont think a password-less entry will get you ANYWHERE. You can try contacting GOOGLE tho, let them know the rut you're in.Thanks for ANSWERING, Karl, but I can't understand your suggestions. "If its the data you are looking for, this might do it." What might do it? "You can try contacting Google." Google has no connection with this issue, which is the operation of an independent application (Phrase Express). And I guess you don't know that contacting Google for help (if you're not a paying customer) is impossible.