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Answer» Hello, (this is my first post here, I'll try to be as detailed as possible, and hopefully I'll be rewarded with help) I am undergoing a tidy-up of the software on my pc and came across a program I inadvertently installed a while ago called PLDS SmartPack Utility. It is of no use to me at all and TRIED uninstalling it, only to find it doesn't show up in the Uninstall window in the control panel. So after visiting a few forums I atempted to manually uninstall it, by deleting as many files as possible and all the appropriate registry entries. This is where it gets tricky, as the application itself (located in the C:/ProgramFilesx86/SmartPack folder) is the only thing stubbornly remaining. When I try to delete it, it SAYS it is running in SmartPack Utility. Running in itself. Now that can't be right. I checked the processes and application in Task Manager to see if it was in fact running, but it wasn't. I tried MaxUninstaller which was pants, as it turned out to require a paid subscription to actually uninstall the program that I had to point it out to. And where's the guarantee that it wouldn't give exactly the same error message as when I try to delete it within the windows explorer? Other forum threads detailing similar problems do not mention this resilient aspect of the program, which led me to believe it was harmful. A run of Malwarebytes anti-malware and a scan of the application with avast! say that it is safe, so apparently it's just SITTING on my hard drive with no purpose, malicious or otherwise. It's worth mentioning that this application has been installed for ages and has never shown up as a threat, and i've swapped between quite a few free antiviruses in my pc's lifetime. Not the most pressing of matters, but a very annoying one. If there is a surefire way of getting rid of this program, without paying for a program I will only use once or twice POSSIBLY, I WOULD very much appreciate anyone's help.I should mention, I'm running windows 7 professional.How do you unintentionally install a program ? And unless you know your way around the registry you really shouldn't have messed around in it.
But okay, too late now. I'd suggest you try the best uninstaller available (and yes, it's free): http://www.revouninstaller.com/revo_uninstaller_free_download.html
Alternatively, you can try System Restore and see if there is a restore point prior to the date you installed the program.Can you update us on the status of this? Curious to know whether you were able to "completely" get rid of it. And, if so, how? I read in another forum that Revo Uninstaller would not remove it.
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