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Answer» Hello
I have been using Adobe Photo DeLuxe 3.1 successfully for several years since it was supplied with my printer. Recently however, when I go to save a photo after editing it the computer hangs for a long time then I get the message "The browser application could not be started. Please verify that it is installed correctly." SAVING a photo has nothing to do with the browser and there are no problems with my Internet Explorer.
I decided to uninstall Photo DeLuxe and re install but when I try to uninstall from Add/Remove Programs or from uninstall button on the installation screen on the CD I get the message "Unable to locate the installation log file 'C:\my documents\photo editor\DelL1.isu.' Uninstall will not continue".
I know I can delete it from Windows Explorer but that leaves odd files.
I have e-mailed easyphoto support twice but they have declined to answer.
I should be grateful if anyone can ADVISE me.The browser message is probably because it is detecting missing files to run and is trying to phone home... Have you tried just re-installing it ? ?Hi I've always understood that a program should always be uninstalled before re installing. Isn't this the case? Regards.Yes. However under these circumstances it might be the only way to un-nstall it would be re-installing it as it is missing it's un-installer along with other key files...OK - I will try it RegardsHi
I've reinstalled it and it is WORKING fine. Many thanks
You're more than Welcome...stop by anytime.
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