my computer is XP. i have office xp (version 2002) software. the word, excel and powerpoint work fine when i install the software. i cannot get the outlook to work...neither the email or the CALENDAR. i have INSTALLED and uninstalled many times and have gotten a variety of MESSAGES. now when i click on outlook, i get "unable to start processing services. could not open item. try again'. i have gotten other messages but this is the current one. i have norton 2008 running.

when i try to go further into opening the outlook file, i get this message:
"the file c/documents and settings\hp\administrator\local settings\application data\microsoft\outlook\outlook.pst is not compatitble with this version of the personal folders information service. contact your administrator.

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Last edited by nublet1; 04-Jul-2008 at 04:10 PM.
Try here: http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B839109when i click on file, data file management, the only file that comes up READS this:
personal folder (under name)
c:\documents and settings\administrator\local settings\application data/microsoft\office\outlook.pst

can you help me from here?  WELL, I don't use Outlook personally, so I can't check the procedure out.
Hopefully, someone with Outlook experience will chime in here.