My dad was given an HP laptop by his boss and its about 5 years old. And it has a CD and DVD player in it. Well, we go to play a DVD just to try it out and it says "Windows Media Player cannot play this DVD because there is a problem with DIGITAL copy protection between your DVD drive, DECODER, and video card. Try installing an updated driver for your video card." But when I try to play DVD's (burnt) of home videos. It plays fine.

Its running Windows Media player 11. I also tried updating the driver to the video card, but it doesnt find anything better to update with.

What could be the problem?From Microsoft:

Quote

You might encounter this error message for one of the following reasons:

* Your DVD decoder software needs to be configured. If you have another DVD player PROGRAM installed on your computer, play the DVD using that program, and then try playing the DVD in Windows Media Player again.
* There was a problem configuring your video card. Restart your computer, and then try again.


A troubleshooter is available to help you solve this problem. To troubleshoot the problem, SEE the DVD Troubleshooter in Windows Help.

Note

* To play DVDs, you must have a DVD-ROM drive and a software or HARDWARE DVD decoder installed on your computer. If you do not have a compatible DVD decoder installed, DVD-related commands, options, and controls do not appear in the Player and you cannot play DVDs. By default, Windows does not include a DVD decoder. For more information about DVD decoders, see the DVD Decoder Plug-ins page at the Microsoft Web site.