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Solve : Problem with Office 2007 in Vista?

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I'm working on a friend's laptop and she's having an issue with Office 2007 (Word specifically). When she tries to open a Word doc, she gets an error message that there is not enough memory to perform the operation. She's using Vista (which I have an unhealthy hate for) and I don't know the rest of the system specs atm (will update later). Any suggestions as to what is causing this or how to fix it? Most of what I've seen after a GOOGLE search says to just uninstall and re-install. I don't know if she has the original discs though as it came pre-installed on her pc. Would it be OK to completely uninstall 2007 and install 2003 (which I have)? Will 2003 work with Vista? If she has created any documents with 2007, will they open with 2003?Yes 2003 will work with Vista, but I'd think she would have received an OEM copy of Office on CD with her system. A reinstall (or repair install) of Office 2007 is really your first CHOICE. Worst CASE you can borrow a copy from someone.

If you do go with 2003, any documents she has created with 2007 will have to be in .doc format for 2003 to see them. If she used the new .docx format they will have to be converted to .doc before 2003 can access them.

I'm going to check with her tonight, HOPEFULLY she does have the disc. Will post an update....Just for the info, Office XP and Office 2003 users can install a Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats that allows them to open Office 2007 files.



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