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Solve : Question regarding Iobit Maware Fighter Pro?

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Hello,

I have a question about Iobit's New Malware Fighter Pro. I had their paid version Of Security 360 Pro, and after being told by Iobit they were no longer SUPPORTING that PROGRAM, I followed their directions and uninstalled Security 360 Pro, and installed Iobit Malware Fighter Pro. My license code was carried over to their new program and it successfully installed except for one function.

The program has an auto scan feature just as the previous program did. I had no problem in directing Iobit Security 360 Pro to scan daily at a time of my choice. The new program will allow me to put in that same information into auto scan every day at a certain time, but once the computer is shut down, it does not hold this prompt. The program continuously reverts back to wanting to perform a scan for only that day at a time of its choosing.

I have been in contact with their tech support. They keep asking me if I am correctly setting the program for a time of my choice, they review the directions how to do this, and what they offer is what I am already doing. I reached a point where I asked them if I should uninstall and reinstall a clean version. They told me to try that. After uninstalling, I reinstalled the program again from their direction to download it from C Net. It installed correctly, but I am having the same problem. The new program will not hold a prompt correctly applied for a day and time of my choice for an auto scan once the computer is shut down. Every other feature of this program works.

I notified their support of this again, asked if others were having the same problem with their new program, asked if this program is designed to work on XP Pro, 32 BIT systems, and did they have any other suggestions. They have not replied.

Is anyone else having this problem with Iobit Malware Fighter Pro and is there a FIX or something I can check into for this. Do they have something wrong with their new program that they need to fix? Iobit Security 360 Pro never had this problem on my computer.

Thanks,
beachguy
I wanted to finalize this question. Iobit finally did get back to me and said they had updated their program and that this would correct the problem with auto scans. I downloaded their updated version and the program is working fine now.

beachguy.Quote

and after being told by Iobit they were no longer supporting that program
Yeah, I bet they told you that. - IOBit Steals Malwarebytes' Intellectual Property

Personally, I'd stay away from anything Iobit.
Quote from: kpac on AUGUST 15, 2011, 05:51:05 AM
Personally, I'd stay away from anything Iobit.

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