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Solve : re-download for Nero 8 Ultra, paid, ext download paid?? |
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Answer» I bought this software 9/1/2008 $49.95 + Extended Download Service $5.99. (I rarely used this software, but have another hard drive I bought since then, installed in this machine). I only use this software on 1 PC at a time, as AGREED. But when I access my account on Nero it shows "no downloads available". Why can't I download my original Nero 8 install.exe file now? I PAID for extended downloads. Not sure why...but i'd contact Nero...Quote from: patio on March 19, 2011, 10:17:39 PM Not sure why...but i'd contact Nero...Solved. I had CONTACTED Nero customer service and they kept linking me to a Nero 8 'Upgrade' file, Which is only usefull to me as a Nero 10 install file (for $69.99 since I don't have Nero 8 currently installed) But I was persistant with my POINT that I had purchased the extended download service and today they sent me the install.exe file for my original Nero 8 Ultra Edition. I now have it installed and running fine. My download still does not show up on my Nero account page, but I have the install file saved to 2 external drives and a flash drive. So I'm happy. Thanks Patio! Good news... As always...the squeaky wheel gets the grease...good persistence on your part. |
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