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Answer» my computer is: Compaq win XP home SP2 2.4 ghz celeron 386mb ram 128 mb nvidia FX 5200 CD-ROM that came with comp that i dont use LG drive that reads and burns everything cds, dvds
i have roxio easy cd&dvd creator 6. a while back it was working fine. then it started not letting me choose to burn on the LG drive in the setup its not one of the options. so i'm like meh and use nero instead.then later when i booted up my computer and clicked my user i got the "blue screen of death":
A problem has been detected and windows has been shut down to prevent damage to your computer FILE_SYSTEM..................... Technical Information: ***STOP:0x00000022 (0x000202ef, 0xfe433768, 0xfe4336b0, 0x82ac828
so then i went into safe mode cuz it still wont boot and used system restore to go back to when it was working. then when it booted up again and i got the "your system has recovered from a serious error" so i sent the error report. the microsoft website said that some component of roxio was to blame so i downloaded and installed the update that was supposed to fix this. guess what? it didn't fix it and i got the "blue screen of death" again so then i went into safe mode and uninstalled roxio then i booted up again and it was fine. then later i decided that a reinstall of roxio shud stop it frum doing that so i installed it again. once again, "blue screen of death" so i went into safe mode and uninstalled it again.
so anyone got any suggestions?
oh also i dont think its a virus i hv norton 06 and ad aware and whn i got the "blue screen of death" for the first time i downloaded like 5 trials of diff antivirus progs and scanned and they didnt find anythingI believe there are known issues running both Nero and Roxio on the same computer... at least there were with some older versions.. as I now have them both too... I believe it was Roxio 7 something. Try removing Nero and roxio.. then install roxio first.i can't uninstall nero cause i don't have a CD for it because some ppl at a computer store installed it when they installed windows for mewell.. you could always ask for a copy... since they were so kind to offer it before.. I've never seen any issues between Nero and Roxio but I have seen issues with Roxio and XP or InCD and XP or Roxio and InCD. Most of issues are cured by disabling the XP CD burning service, uninstalling InCD and ensuring that Roxio is fully patched.oh ya i also have inCD but where did i get it thats odd?well i can't really patch it cus i get the blue screen of death when i rebootInCD is the PACKET writing application for Nero. It's Roxio counterpart is DirectCD, which I believe is now known as Drag2Disk or similar.you might also have a hardware problem, like the cd drive dying, bad ram, corrupt video drivers, or power supply going.uh its not a hardware or driver problem all my drivers and programs r the latest version i keep my comp very neat also it can't be a hardware prob cause it works perfectly with eveything elseQuote uh its not a hardware or driver problem all my drivers and programs r the latest version i keep my comp very neat also it can't be a hardware prob cause it works perfectly with eveything else Famous last words. It works great on everything EXCEPT burning? If it gets regular use (and it sounds like it does!) and is over a YEAR old it would be high on my list for hardware failure. The software CONFLICTS MAKE it more difficult to diagnose, though.
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