We have a Samsung Pro 500 laptop with Win98. The display has suddenly gone to LOW definition and 16 colors. I would like to reload the video drivers and WIN98 if required. The original disk is missing.

Does anyone have the original disks for this computer?

An other ideas greatly appreciated.

Sunflower, have you tried this: right-click on the desktop, hit properties, hit settings, and change your resolution. Have you tried that? Please let me know...

[glb]Flame[/glb]Hi Flame

Yes tried setting it to a higher resolution but it will not accept it. It will only show 16 colors. I am wondering if there is a hardware fault as when you power up there are 3 beeps from the BIOS before it boots windows. It does not play the windows music, it is like it was in safe mode but it does not say safe mode on the screen and all other functions work OK.Sounds a bit fishy. Scan for viruses first of all.

Then try reinstalling your sound and video card drivers. If you have lost them, look on their companies' INTERNET site. If you cannot find them there then sorry but you are screwed basically.

After this, or if you cannot do that, try reinstalling Windows. Usually you can do this without having to format your harddrive and thus keeping your existing data, but back it up just in case.Hi Neil

Thanks for your thoughts.

Yes I would like to install the video driver, no we do not have the originals, this promped my original request for anyone with this computer who MAY have the originals. They do not appear to be available on the Samsung WEB site, infact I can't find any mention of the model on there web site. It is about 7 years old so I guess it is not supported.

Any further thoughts appre ciated or anyone with original software ...

Thanks

AlanDo you have any documentation for the machine? It is likely that it uses a cirrus logic chipset, but without knowing which specific one, it is difficult to determine which driver you need. If you like guessing games (are you are wits end?) I would guess it is the 5446 chipset. If you choose to download a driver for that chipset, make sure you select one to match the operating system.Have you tried to find the drivers on other websites besides Samsung? MAT I suggest a Google search.... OR.... Better yet..... Who is the manufacturer of your video card? Can you get the drivers from them?

[glb]Flame[/glb]