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Solve : SCANNER SOFTWARE problem?

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I am using (I was using) HP4570 scanner. It will not let me remove the software (error 2343) and reinstall from disc. HP fix of loading old 4070 software to get rid of removal problem does not change anything. I am guessing it is the recent IE7 download that has screwed things up as I have heard bad reports of this kind of thing from others. Any experience of this kind of thing? Do I have to reload the operating system (and maybe go back to IE6) to eradicate the problem? Read the below website.

http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=it&cc=it&docname=bps05728&product=15195&dlc=itIE7 strikes again? Thanks, Microsoft. Thanks gentlemen - I was given the registry option by HP by I have never been into that side of computers before and FEAR I may screw up THRU misunderstanding the instructions or because of some unforseen glitch. After all, removing software and reinstalling is pretty basic and scanjet screwed up with that operation which is why I am in this pickle. I am leaning towards grabbing my essential stuff on USB removable media (my DVD WRITER is refusing to recognise my blank disc too (more IE7?)), then reinstalling the operating system - supposing no glitch OCCURS in that operation in which case it may be Russian roulette with a full clip for me.
Thanks again for the advice.A reload of Windows would DEFINITELY solve the problem, whatever it was. make sure you back up first



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