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Solve : Sending non existant Message through Outlook 2002?

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My Boss (who is in AUSTRALIA on a cruise) is using a wireless SERVICE provided by the Boat he is on.
He has Windows XP Pro, and Office XP Pro, he is also using Norton 2005 internet security, He is having a problem with Microsoft Outlook, can recieve e-mail with no problem, however he cannot send e-mail as when he hits Send/Recieve the dialog box says sending 1 of 4 MSGS and then it HANGS, this isn't to strange in itself exept for the fact that there is nothing in his outbox. I have checked his WEB Mail and there is no msgs 'stuck' there, I have also sent a msg from his webmail to my account and I recievedit with no problem. He is not very computer smart, and he does not have the Office disks with him so re-installing is out of the question. Can anyone help me please... I'm desperate.

Thanks Alfie1970

P.S. (He has just started having this problem today. He was sending out e-mail just fine yesterday and day before)



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