Hi there, hope someone can help me. My programs were working smoothly until I had a hard drive failure. I had the hard drive replaced, then re-installed all of my programs. Every other program is working correctly. The problem I am having is with Sonic MyDVD Deluxe Version 6.1.0. I can open the program, import a video file and edit the file. But, when I try to “Save As” Test I get this message - [Disk is Full – file info: path = C:\Documents and Settings\HP_Administrator\My Documents\My DVDs\Test\Test.dvd, position = 0 -19027]

I have 1.5TB of empty space on my hard drive so I know the disk is not full.

The steps I’ve already taken. First I uninstalled my Sonic MyDVD program and re-started the computer. I then did a clean install of the Sonic MyDVD program and re-started the computer. I still get the same error message. Please let me know how to FIX this problem. Any guidance would be greatly appreciated

Thank you,
First of all what format did you re-format your Hard Drive?

FAT32 can't go above the 4GB file-size limit, even if your hard drive is bigger.
You will have to reformat to NTFS in this case to support larger content and also get a performance boost.
Ensure your Hard Drive is NTFS!

Second is there any Partitions?

Even though a Hard Drive has so much ROOM, it could be partitioned off. Ensure your C:\ isn't a small partition of the hard drive.

Windows XP has a limit of the original partition for a Hard Drive format. XP Service Pack 3 addresses this. Update your XP to Service Pack 3 if you haven't already. Your Hard Drive if formated when using an older version will be limited and NEED to be expanded.

How to resolve this issue?

Under your 'Disk Management'. Start > Control Panel > Performance and Maintenance > Administrative Tools. Double click Computer Management and then click Disk Management in the left hand column. Look for unallocated space at the end of your Hard Drive. Resize the image to the full size available. Check if NTFS. Check if Partitioned.

Third, if that's not your issue, then it could be the program itself. A test would be copying/creating a file larger than 4GB like an ISO to your C:\, if you can do that it's not the hard drive format problem.
The hard drive is formatted to NTFS. C:\ is the largest partition – Total space available is 1.81TB – Free space is 1.54TB.


Are you sure your not using a previous WinXP before Service Pack 3? This happens a lot when people reinstall these WinXP OS without service packs and have a larger HD. Without that update, Windows cannot handle any single disk volume over 128 GB. The rest is just labeled unallocated space. After updating it still remains unallocated.

1. Leave it as it is and use Windows Disk Manager to create separate partitions in the unallocated space. With original XP Pro (SP1 or SP2), every one of them will be limited to less than 128GB. If you don't want to or can't update to SP3, but quite annoying solution.

2. Use Partition Magic or Unbutu to expand the existing partition to include all the space available. Windows itself will not let you change the size of the boot partition. Do NOT do this until AFTER you have updated your XP.

3. If not, try updating your Sonic MyDVD product and ensure it's not some type of bug from that.

Is it only with that file or for anything you test on Sonic MyDVD or other software too? It might also be some media copy protection issue as the location is thrown off.

Make sure the path location exists 'C:\Documents and Settings\HP_Administrator\My Documents\My DVDs\Test\' and not being restricted.

Run a CHKDSK /f, to ensure no HD errors and try it again?Wat was the size of the HID that failed?
Here is a wild guess.
Maybe that program has a secret feature to prevent you from doing an install on another machine. When you changed the HDD, it thinks you have a new machine.
Of course that is RIDICULES. Sony would never do something link that.

Try to make a smaller NESTS partition. Use an image program to make a second copy of you system to the smaller partition.Then see if the program runs better in a smaller partition.

Of course, that is a lot of hassle. But if you want to pursue that kind of workaround, say so and we can help you with a method.

Oh, somebody asked if you are using the latest service pack. Yes, that can be a really serious problem if you still on XP SP-1.1) Try saving the file to a different location.
2) Boot to the Recovery Console and run chkdsk /r (NOT chkdsk /f, and not from within the OS). It will take a while to finish - let it do so.
3) If you still have a problem, try creating a new partition with a 3rd party utility and try saving the file to a folder on the new partition.
I truly appreciate the help. I checked the Add/Remove Programs file and saw Service Pack 3. Just to be certain I checked the Windows Update site and did the following:

To determine which service pack is currently installed on your computer, follow these steps:
1.Click Start, and then click Run.
2.Copy and paste, or type the following command and then click OK:
winver
A dialog box displays the version of Windows and the service pack that is currently installed on your computer.
3.Note If you still are not sure which service pack that you have, you might want to ask someone for help, or you might want to contact Support http://support.microsoft.com.

I got a pop-up that read: Version 5.1 (Build 2600.xpsp_sp4_gdr.100216-1514 : Service Pack 3)
Copyright © 2007 Microsoft Corporation

Any other suggestions?