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Solve : trouble reinstalling windows? |
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Answer» My PC has been shutting itself off at random for a while now, mostly when running programs/games. I decided to reinstall windows in an attempt to rid the problem but the PC keeps shutting down during the reinstall. What protection did you have?you mean like virus detectors? Windows firewall Spy bot Search and destroy Add Aware AVG free Spy ware blaster Spy ware doctor Norton I run checks regularly. Quote How did you uninstall the OS? I just put in the Windows XP CD and clicked install. After a few points a message said this new install would wipe the previous install. When I clicked to continue a message on the side said the installation would take 58 mins, then the PC restarted taking me to a dos like screen where I was given the choice to repair or fully install. I tried both of them but both crashed the cpu shortly in. Sorry if that doesn't help. Nothing has been wiped BTW. Quote By using an appropriate program that says Format C:?don't know what that is exactly, I just did it like above. I thought all you had to do is stick in the CD and reinstall, simple. BTW the cpu has been shutting down long before now, it has nothing to do with my attempt to wipe the PC - apart from it being the reason I'm doing it. I get the feeling the same thing will happen no matter what method I use. Quote Are you still able to boot?yup, but when my CPU does switch off on its own I'm unable to switch it back on straight away. It just freezes at the start up screen. I usually have to leave it alone for a while before it works right again. Edit: just downloaded a program called SpeedFan and it has my temp around 54-56C. Is that good or bad?For the temperature: I do not know much about that but it is the exact same of my laptop and I don't have that kind of problem so. Did you scan your computer for any unwanted software? If I was you I should Dload and run Ccleaner first. run it on the Issue part. The way that you are trying to reinstall XP isn't the way how you are suppose to do it. You are supposed to wipe all data including windows files and apps. Therefor you 'll need a porg that's able to do that.(I don't know anything about that.) Before reinstalling try this: (Be sure to have the CD, but that's no porb I guess) -Start -> run -> type "CHKSDK" then reboot and -start -> run -> type "SFC /SCANONCE" reboot while you are booting the PC will scan you windows files to see if they are still how they are suppose to be. (sorry for my bad explanation) Let me know how it turns out. Jonas Quote Did you scan your computer for any unwanted software?just did it. Got lots of issues but they're removed now. Don't know if it's done anything yet. Quote The way that you are trying to reinstall XP isn't the way how you are suppose to do it. I'll wait 'til I fix this shut down problem before I go doing that. I'd hate to be stuck with an empty hard drive. Quote Before reinstalling try this: (Be sure to have the CD, but that's no porb I guess)Tried it. It opened a dos box, loaded something in 3 different parts then disappeared. I rebooted and nothing happened from there. Normal? Quote -start -> run -> type "SFC /SCANONCE"when I typed that in a minimized dos screen flashed up then vanished. After restarting a loading BAR came up that said it was checking the system for faults. It took about fifteen mins to complete then it just disappeared. And now I'm here. don't know if any of this has done anything. thanks for the help anyway.well the PC shut down while I was watching a movie so I guess it didn't work. Any other suggestions?The way that the process ran is normal but I had hoped that it would be fixed afterwards. If the shutdown issue is a software problem that it should be over when you format the drive but that is only IF it is an software problem. Sow I would wait until you know it for sure. For as far as I can tell I think it is a hardware problem. (But I do not know much about hardware so...) I'm out of suggestions sorry. Just hang around till someone else knows an answer. Jonas maybe I should try third times the charm in the hardware section. Oh, and since I attempted to reinstall windows (my way) I keep on getting a choice during startup to either enter windows setup or start up normally. If I don't do anything it goes into windows setup (in dos) automatically. How do I stop this? It happens without the Windows CD being in the drive. I've also noticed my drivers (not really sure which - something to do with graphics I assume seeing as it happens when I try play games - it's the Fujitsu driver CD that came with the cpu anyway) have stopped working (since the above attempt too) so I figured I'd just reinstall them from the disc, but before I could start I received an error message telling me to remove ATI catalyst control center first. I gave it a shot and during the uninstall an error message popped up saying I have 1 min before the PC shuts down, and so it did. It might just be a safety thing activated by the comp but it reminded me of that old MSblast virus. thanks again Did you already tried System restore? Start -> All programs -> Accessories -> system tools -> system restore Go to a restoring point just before you tried reinstalling Windows about that possibility of a virus you might try Windows OneCare Live it has a 90 day trial so that won't be any problem to scan. (As far as I have tried protection this came out the best) Good luck Jonas Remove the side, first make sure all the fans are running then direct a desk fan at the computer and see how it goes.Quote Did you already tried System restore?that worked. Thanks. Quote about that possibility of a virus you might try Windows OneCare Live it has a 90 day trial so that won't be any problem to scan. (As far as I have tried protection this came out the best)I can't get that thing to work. I keep getting this message: network problems are preventing windows live one-care installation from continuing at this time. PLEASE check your network connection and try again. Quote Remove the side, first make sure all the fans are running then direct a desk fan at the computer and see how it goes.I'll try this later. As I said, I already opened the PC a while ago and didn't find anything strange. But it couldn't hurt to try again. Although I don't have a desk fan so I'll have to make do with something else. thankssorry about the double post but I did a log scan with Hijack this just to RULE out any software problems. Logfile of TREND Micro HijackThis v2.0.0 (BETA) Scan saved at 21:34:05, on 18/06/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\WINDOWS\system32\CTsvcCDA.EXE C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\HP\HP Software Update\HPWuSchd.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe C:\WINDOWS\RTHDCPL.EXE C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Java\jre1.5.0_08\bin\jucheck.exe C:\Documents and Settings\admin\Desktop\HiJackThis_v2.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 207.66.105.14:8080 O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll O2 - BHO: IESniffer Class - {B6ADE150-743D-11D4-8141-00E029626F6A} - (no file) O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe" O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe" O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user') O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZJfox000 O9 - Extra button: @c:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: @c:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\Program Files\Messenger\msmsgs.exe O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - Unknown OWNER - C:\Program Files\Spyware Doctor\svcntaux.exe O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe -- End of file - 6191 bytes |
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