Hi,
I have something called a IntuixUSB PC Camera (WebCam to me!), I have used it on my work PC (installation was very easy) & I am now trying to USE it on my laptop.

I have the User Manual, Installation CD & the WebCam - obviously!

When I INSERT the CD, it makes a few noises & nothing happens. So, I follow their instructions: Start > Run > D:\Setup.exe - and I get an error message:

Windows cannot read from this disk. The disk might be corrupted, or it could be using a format that is not compatible with Windows.


So...I went on the Search for the Drivers - not easy because this this doesn't appear to have a Model Number. But I found something and downloaded the Zip file to my desktop and then extracted the files.

The good news (or so I thought) is that the PDF manual with the drivers is the same as mine!

In the Driver folder I clicked Setup.exe and the set up process starts correctly - until I get a new Error message:

Please update your XP Version to Service Pack 2

I thought this was strange - Auto update is on. So, I found out how to check and I already have SP3 - no problems there!

There are a load of other folders that came with the Driver I downloaded, but my extremely limited knowledge is now exhausted, and all I know is the WebCam doesn't work!

Finally, even though it tells me not to connect the Camera until the Setup finishes - I plugged it in the USB. It is recognised but 'New hardware Wizard' can find nothing.

Help!!

Thanks in advance!

Gregg
http://members.driverguide.com

i dont know what model your machine is but there are drivers here.

you will need to sign up for a membership you will need to be AMERICAN or pretend use the 90210 post code i all ways do. and when the SITE offers you products just hit no thanks on the bottom right hand corner of the screen...
I managed to sign up, but I couldn't find the driver I needed. The manual is so vague, and there is no model number - all I have is 'IntuixUSB PC Camera', and there is no entry for that.

As I said, I think I have the correct Drivers sitting on my Desktop, but I am GETTING this strange error about the Service Pack.

Any more ideas?