Answer» Twice now a window has appeared :
"Driver Software Installation
Unknown Device installed
The software for this device has been successfully installed.
Unidentified Device Searching Preconfigured driver folders... "
I'm at a loss to understand what this means - no new device has been added and I don't know where to look to track it down. Advice and suggestions appreciated. 1) Look in device manager - any errors? 2) Do a complete system scan with BOTH your anti virus software AND MalwareBytes 3) At what point do you see that message?Allan - thanks for reply.
I did look in Device Manager when I first saw the message, and again this morning - I could see nothing to suggest an error, but I really didn't know what I was looking for.
I'll scan again with Avira antivirus and MalwareBytes to see if I can SPOT just when in the process the message appears (I presume that is what you mean).
I did both scans yesterday as part of another query that I had, and POSTED logs for them - if it's any use to you they can be seen in my post under Viruses and Spyware "Email problem/query" Feb 23. They both showed all clear.Didn't mean to confuse you - the scans will have nothing to do with when the message appears, I just want to RULE out MALWARE as a POSSIBLE cause. I would, however, be interested in knowing when the messages appear (separate and apart from the malware scans) ie, when the system first boots to the OS, when you try to run a specific program, when you connect a usb device, just randomly, etc. Thanks. OK, will do.
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