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Solve : unwanted software? |
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Answer» How does one get rid of a programme called "win error fixer"? I am trying to help my mother with this problem (made more DIFFICULT by her living OVERSEAS). She says the programme is not in the folder where one can "add or remove programmes" and she cannot find any uninstall button. It's really annoying to her as this programme keeps popping up telling her she has so many errors and problems with her computer. When this programme is her biggest problem. This could also be scumware...scumware is a small program that says there's a problem and they want to sell you a program to fix it. Does this popup ask for money in any way ? ? If so have her update all her protection programs ; dis-connect from the web and run all her scans in safemode... To get into safemode she needs to tap the F* key repeatedly at startup. Once there have her run all the sxcans and then report back with the results... There might be more steps we will have to take but since you are assisting long distance we'll keep it basic for now. If she does not have the following programs have her DLoad and install them...they are all free. Spybot Search and Destroy AdAware Stinger. Tell her to be patient. This all takes a little bit of EFFORT... If it is not in fact scumware then follow the great advice already given above in the previous posts.http://labs.paretologic.com/spyware.aspx?remove=WinErrorFixerNice catch Fed...suprisingly this one wasn't listed at Spyware Warrior so i wasn't sure. |
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