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Solve : USB Ports NOT working---NEED help in extreme LAYMANS terms?

Answer»

Hi there

I am running Windows XP home edition (Service pack 3) on a COMPAQ Presario R3000

Recently my computer was worked on by my "computer man" and after the service pack 3 update the USB ports stopped working.

I have unistalled them in device manager and restarted the computer. The computer recognizes the new hardware and when prompted I have INSERTED the computers application and driver recovery DVD and selected update drivers.

The process begins HOWEVER halfway through the process it stops and states that access is denied.

I have been told to do a windows recovery....I have looked and looked and there is NO driver available anywhere, this is a simple question and microsoft and compaq have NO ANSWERS.

I am incredibly frustrated and need ASSISTANCE spelled out very simply.

Thank youI would try re-installing the MBoard chipset drivers from Compaq or from the Driver CD that shipped with the machine...



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