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Solve : Video Chat Help...?

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I have a logitech quickcam (http://computermonger.com/wp-content/uploads/Logitech_QuickCam_Communicate_STX_Webcam.jpg), and when i video chat with people who have ichat i can see them and they can see me, and they can hear me, but i cant hear them... why?
A few things it could be:

Is their mic plugged in correctly?
Do they have a mic?
Is your volume up?

Check all common sense things FIRST, then post back with what u checked.Yes, they all have mics (i've tried with multiple people, all on iChat *MACS*)
VOLUMES up, there isn't EVEN any static however, just dead silence..


All options are to the correct SPOT.. still confused

any help appreciated

fixed it - using trillian



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