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Solve : wan miniports (network Monitor) & (SSTP) code 31 how to find,fix or more options?

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Using Exployer 9 & I been having to constantly to use windows NETWORK dianostics tool to delete one of two local network connections network 6 & unidentified. The unidentified is which I choose to remove by the windows dianostic tool ,then I select the reset the network adaptor that helps with intermentent network issues ?  An ATT TECH said I need to repair or replace the two Microsoft  wan miniport adaptor drivres to solve this PROBLEM or purchase a new network adaptor card with the CD installation drivers instead  Which do choose or other options My HP notebook PC out of nowhere started freezing up on normal startup. You can use the mouse and keyboard for roughly two minutes then they freeze and the only way to use this computer is thru safe mode (back to basic drivers) I have tried several attempts at system restore with no luck. Tried UNINSTALL mouse and keyboard drivers and replacing. ..no luck. Im not sure what else I can do. I ran full virus and malware scans and found nothing. My ex did at one point have a keylogger on my pc which I CAUGHT in the act of her using. Since then I believe I uninstalled it (but this was over a month ago). Any suggestions or fixes would be greatly appreciated. I have windows 7 by the way.



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