I have just got a MS Wireless Desktop 1000 keyboard and mouse.
The software disk is labelled IntelliType Pro 6.1.

When I FIRST tried to install nothing happened - no automatic start, but after a COUPLE of goes the installation process started and the progress bar started filling up, but stopped at about half way.
I've tried the install a few times, but I keep getting error MESSAGES at various stages - "cd drive door may be OPEN", "setup cannot continue, unexpected error", "cannot continue, the application is improperly formatted", etc. The cd drive works ok with other disks, so I think that's ok. Would it be a faulty disk?

I have checked the MS website and there is a downloadable IntelliType Pro 6.1 program for both keyboard and mouse - would this be what I need? I 'm not sure if it's ok to just go ahead and download these.

I have Windows XP SP2Yep. I would try the download...
Since it's a USB device it should'nt be plugged in until the software is installed.
Double check also for a listing of that in Add/Remove programs...if it's there remove it before trying to install the DLoaded version.Thanks patio -

Your advice followed and all's well. Keyboard and mouse work perfectly and are a great improvement on my old, bog standard, set.

There was nothing listed in Add/Remove programs and the website download program was no problem.Excellent ! GLAD to hear you are fixed up and Thanx for letting us know...