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Solve : Windows installer error...? |
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Answer» I looked online and I can't find anything. what can it do ? I have Norton AntiVirus!That makes me worried..... Which Norton Antivirus do you have? If you GO to that website, download HijackThis. Install it and run a System Scan and get a Log. Post it here.I have Norton AntiVirus 2008 and does HijackThis work even if it's a trial version?It's simply a utility that basically lists what starts up with the computer. Free and a few megabytes big but is very effective in identifying problems with your computer.is the log file the one on the notepad? Yep.Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 4:30:20 PM, on 8/20/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet EXPLORER v7.00 (7.00.6000.16705) Boot mode: Normal Running processes: C:\WINDOWS.0\System32\smss.exe C:\WINDOWS.0\system32\winlogon.exe C:\WINDOWS.0\system32\services.exe C:\WINDOWS.0\system32\lsass.exe C:\WINDOWS.0\system32\Ati2evxx.exe C:\WINDOWS.0\system32\svchost.exe C:\WINDOWS.0\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\WINDOWS.0\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe C:\WINDOWS.0\system32\svchost.exe C:\WINDOWS.0\system32\svchost.exe C:\WINDOWS.0\system32\Ati2evxx.exe C:\WINDOWS.0\Explorer.EXE C:\WINDOWS.0\system32\ctfmon.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Battery miser\batterymiser.exe C:\Program Files\On Screen Display\Hotkey.exe C:\Program Files\IP Operator 2005\IP Operator 2005.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe C:\WINDOWS.0\system32\RunDll32.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe C:\WINDOWS.0\System32\svchost.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe C:\Program Files\lg_swupdate\Gilautouc.exe C:\PROGRA~1\COMMON~1\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\Symantec Shared\IDS\IPSBHO.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O4 - HKLM\..\Run: [LG Intelligent Update] "C:\Program Files\lg_swupdate\autoupdate.exe" Gilautouc O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS.0\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS.0\system32\IME\PINTLGNT\ImScInst.exe /SYNC O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS.0\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS.0\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [ErrorFixer] C:\Program Files\Error Fixer\ErrorFixer.exe -AutoStart O4 - HKLM\..\Run: [batterymiser] C:\Program Files\Battery miser\batterymiser.exe O4 - HKLM\..\Run: [KeybdUtility] "C:\Program Files\On Screen Display\Hotkey.exe" O4 - HKLM\..\Run: [IPO3] "C:\Program Files\IP Operator 2005\IP Operator 2005.exe" -aUtOsTaRtFrOmReG O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS.0\system32\ctfmon.exe O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" O4 - HKCU\..\Run: [DietPower 4.4 Update Setup] C:\Documents and Settings\LG\Local Settings\Application Data\{792BCB21-C38B-40B3-96E1-4DFA8C61ED58}\DietPowerSetup.exe /updatesetup O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS.0\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS.0\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-3/SmileyCentralFWBInitialSetup1.0.1.0.cab O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS.0\system32\Ati2evxx.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\Symantec Shared\CCPD-LC\symlcsvc.exe -- End of file - 8184 bytes All right, now we wait for one of our Trained Malware Specialists. ok~ do u think he'll figour it out? who is he/she....do they KNOW about the problemThe Maware Specialists are Evilfantasy, Broni and CBMATT. Quote do u think he'll figour it out?I would think so. If your problem REMAINS afterwards, we will still be here to help you. THAAAAAAAAAAAANK UUUUUUUUUUU VERRRRRY MUCHHHHH Carbon Dudeoxide your the BEST!!! hope you'll fill those 2 spaces under your name soon...u deserve them Lol, thanks. However, we aren't done yet.... heheh yah I know ...but not giving up on me is worth thanking |
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