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Solve : WinXP?

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Hi everyone. I'm trying to fix my brother's old computer which he USES just for pictures and music. No on-line stuff. He said his sound was working one day and not working the next day. I get the message that no sound device is installed. Also, the drivers for the device cannot be loaded because they may be corrupted or missing. I moved the sound card to a new slot and and tried to download new drivers for the card which is Creative Audio PCI- ES1371, ES1373 WDM but still no sound. I'm wondering if a new re-install of the OS would fix this problem? A re-install of the OS sounds a bit drastic...does the card show up properly in Device Manager ? ?
If so the card may have failed...
A Repair install of XP can be done so no data is lost...

XP Repair Install...The card shows up in Device manager with a yellow warning sign. When I go to Properties, it says the drivers for this device have not loaded. I tried a XP repair but it doesn't do anything. The only other option is a fresh install. I have all the data save to a DVD so there's no worry there.I AGREE with patio that a reinstall doesn't sound LIKE the next LOGICAL step. Do you have a different sound card you can try?

If not, open device manager, right-click on the card and "uninstall". Then reboot. The system will find the card and re-install it. Then download and install the correct drivers from the website of the card manufacturer. My guess, however, is that the card needs to be REPLACED.If the drivers came from somewhere other than Creative they may not install properly...

Creative Drivers...

One thing you can try is after DLoading the proper ones is power down and remove the card...re-boot a few times...then power down and install the card.
On boot when Win detects it point it to the correct driver and setup should go fine... Quote

Do you have a different sound card you can try?
I tried at different sound card but I get the same problem with drivers.
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My guess, however, is that the card needs to be replaced.
The computer recognizes the card but can't find the drivers.
I think I found the correct drivers but I can't install them.Do not allow the system to look for drivers. You need to download them yourself from the link Patio posted and then run the install routine.


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