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Solve : Word 2000?

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Suddenly my Word program will not DEFAULT to BLACK font. It always comes up purple. Also SHORTCUTS using the Alt key no longer work e.g. Alt +0169 does not SHOW as copyright SYMBOL although it still works in Photoshop. I am operating with Vista.
Help appreciatedTry this: http://www.elamb.org/howto/normal-dot.htm



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