InterviewSolution
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InterviewSolution
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Tell me about a time when a customer was reporting a technical issue that you didn’t know the answer to. What was your approach, and how did it end up? |
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Answer» If you have experienced this, then share your EXPERIENCE with the interviewer truthfully. If not, then remember the basic RULE: Never SAY, “I don’t know.” Instead, you can say I will GET back to you with the information you have REQUESTED. Then talk to your supervisors and get the solution; otherwise, you can redirect the call to them. |
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