“The customer is always right” – do you believe in this adage?

Answer»

This is a phrase said by various businessmen, and this has been ADOPTED as a way to answer customer’s fulfillment in any business.

Deep inside, we all KNOW the customer is always not right, but in my opinion, they should get the best services from US like other customers. This is something that keeps them returning to us again in the future.

Note: You should know the answer to this QUESTION very well if you are an experienced candidate since it is commonly ASKED in the customer service interview questions.

9. Is there a difference between customer service and customer support?

Customer Service	Customer Support
Maintains tasks	Maintains customers
Concentrates on costs	Concentrates on revenue and the profit
Hierarchical execution	Supportive execution
Technical surroundings	Commercial surroundings

Related Article: Technical Support Interview Questions

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