Related InterviewSolutions

• Have you ever deal with an unreasonable customer? How did you handle it, and how would you handle it today?
• How important is good customer service for a brand or company?
• Can you tell me about a customer who you found difficult to understand and how you approached that interaction?
• Explain the terms CSAT and NPS.
• What is the best way to deal with an angry or abusive customer?
• “The customer is always right” – do you believe in this adage?
• What does excellent customer service mean to you?
• What are the qualities of customer service?
• How would you handle a customer you can’t understand?
• In your past work, have you ever received negative feedback from a customer? What did you do with that feedback?