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What Are Some Important Abilities Of An It Help Desk Support Person? |
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Answer» patience to deal with issues over the phone. The ability to LISTEN to customers and understand their PROBLEMS quickly. Respond to customers in a THOUGHTFUL, clear manner to help them resolve the issue. Instruct customers clearly when troubleshooting computer issues. patience to deal with issues over the phone. The ability to listen to customers and understand their problems quickly. Respond to customers in a thoughtful, clear manner to help them resolve the issue. Instruct customers clearly when troubleshooting computer issues. |
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