InterviewSolution
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What Are The Challenges Of Workforce Mobility, And How Do Incident Management Systems Help Eliminate Them? |
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Answer» Managing a mobile workforce adds an entire layer of complexity for managing incidents and the mass communication required during this process. Employees are increasingly working from remote LOCATIONS in the field, within the plant, or in different facilities, making landline phones no longer a reliable way to communicate information to the PEOPLE who need it most. By implementing an incident management system, ADMINISTRATORS can ensure that the right message is getting to the right people at the right TIME. Many employees or recipient have the ability with their smart phones to download applications that allow them to be notified via push notification as well as communicate information back to administrators when requested, such as confirmation of receipt, text, image, and video data. This all has the potential to significantly INCREASE the situational intelligence of incident managers. Managing a mobile workforce adds an entire layer of complexity for managing incidents and the mass communication required during this process. Employees are increasingly working from remote locations in the field, within the plant, or in different facilities, making landline phones no longer a reliable way to communicate information to the people who need it most. By implementing an incident management system, administrators can ensure that the right message is getting to the right people at the right time. Many employees or recipient have the ability with their smart phones to download applications that allow them to be notified via push notification as well as communicate information back to administrators when requested, such as confirmation of receipt, text, image, and video data. This all has the potential to significantly increase the situational intelligence of incident managers. |
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