Situational intelligence is required for both incident administrators and operators. This encompasses any information that is related to the incident and COULD aid administrators and operators in DECISION making resource prioritization and COMMUNICATION. This includes RESPONDER availability, other open incidents, messages responses, delivery reports, and incident analytics. By having as much information as possible, incident managers can ensure that they are communicating the right message to the right people at the right time, and are managing the incident as correctly as possible PER the provided protocols.

Situational intelligence is required for both incident administrators and operators. This encompasses any information that is related to the incident and could aid administrators and operators in decision making resource prioritization and communication. This includes responder availability, other open incidents, messages responses, delivery reports, and incident analytics. By having as much information as possible, incident managers can ensure that they are communicating the right message to the right people at the right time, and are managing the incident as correctly as possible per the provided protocols.