1.

What Precautions Would You Suggest To The Hr Manager To Make The Grievance Handling Process More Effective?

Answer»
  • Give the employee an opportunity to speak openly
  • Conduct the meeting in private
  • Listen carefully with sincere interest without interruption or arguments
  • Don’t just go by the symptoms – try to establish the actual reason
  • Check the policy and records – don’t jump to conclusions
  • PROVIDE a timeline for the SOLUTION and act within it – don’t delay
  • Provide an amicable, mutually ACCEPTABLE solution
  • Do not publicise the issue



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