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This question can assist the interviewer in gaining a BETTER grasp of the applicant's motivations. What the interviewer is looking  for in a response:

• The candidate is enthusiastic about providing technical support.
• The candidate COMES out as AUTHENTIC and honest.
• The candidate is aware of the larger goal of technical support.

An example of a response:

"I chose to work in technical support because I've always been fascinated by technology and enjoy INTERACTING with people. I want to put my technical expertise to work directly in solving problems for clients. I want to be the person who makes people's lives easier and more FUN when they have a problem."

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• Technical Interview Questions

A technical support job combines computer knowledge, know-how, and customer service SKILLS into one position. Its goal is to assist consumers with computer-related concerns.

Some employers prefer candidates with a formal degree, such as a BACHELOR's or equivalent, while others seek candidates with a basic understanding of computers and the capacity to learn on the job. If you're interviewing for a technical support position, you may expect to be asked a variety of troubleshooting questions. There will be hardware and software-related questions. You'll be asked how you'll figure out what's wrong and how you'll fix it. The interviewers will be searching for good interpersonal and communication skills in addition to a THOROUGH understanding of computers. The questions and best possible answers to the most OFTEN requested technical support INTERVIEW questions are listed above.

Technical support engineers are often required to have at least an associate's degree in computer science or a related subject. There are various abilities required to be a good technical support engineer. One crucial FEATURE is solid communication skills, which allow the tech support engineer to engage with clients in normal, layman language while remaining coherent and comprehensible, as well as being kind and patient. They should be efficient, problem-solving experts, and naturally CREATIVE. Because the job has no set hours, the tech support engineer must be flexible with their WORK schedules because a problem with a client's device might occur at any moment. They must have managerial and organisational abilities to accomplish projects PROPERLY. They must have not only good technical skills, but ALSO be conversant with a variety of hardware, software applications, and operating systems.