InterviewSolution
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How to prepare for a technical support interview? |
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Answer» A technical support job combines computer knowledge, know-how, and customer service SKILLS into one position. Its goal is to assist consumers with computer-related concerns. Some employers prefer candidates with a formal degree, such as a BACHELOR's or equivalent, while others seek candidates with a basic understanding of computers and the capacity to learn on the job. If you're interviewing for a technical support position, you may expect to be asked a variety of troubleshooting questions. There will be hardware and software-related questions. You'll be asked how you'll figure out what's wrong and how you'll fix it. The interviewers will be searching for good interpersonal and communication skills in addition to a THOROUGH understanding of computers. The questions and best possible answers to the most OFTEN requested technical support INTERVIEW questions are listed above. |
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