InterviewSolution
This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
In Windows 10, network computers are not visible in Explorer. How would you go about resolving this? |
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Answer» Because the PROBLEM of not seeing all network machines in Windows 10 can occur for several reasons, I'll go over all of the possible SOLUTIONS in this context. Method 1: Configure the most recent version of Windows 10. In Windows 10 versions 1709, 1803 & 1809, the issue "Network does not show machines" occurs. The issue has been resolved in the most recent Windows 10 versions. So, before trying the procedures below, upgrade your system to the most recent version of Windows 10 (1909). Method 2: Using the IP Address to directly access the shares. The next step is to type "\\" and the static IP address of the computer hosting the shared folder in the explorer's address bar to resolve the issue(s). After you've accessed the shares, right-click on the shared folder and select MAP a Network Drive to make it easier to access the folders at any time. Method 3: Make the necessary changes to the Network Discovery settings. Modifying the network discovery settings and the "Function Discovery" services as below is the next step in viewing the other machines in your network:
Function Discovery Provider Host (fdPHost) -> Automatic Method 4: Restart the Service of Function Discovery Resource Publication (FDResPub).
Method 5: Remove the Function Discovery Resource Publication service's trigger.
Method 6: Enable support for SMB 1.0/CIFS file sharing.
Method 7: In Windows 10 Pro, enable Remote Desktop. This method is only applicable to Windows 10 Professional Editions.
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| 2. |
After you install Norton device security for Windows, you are not able to connect to the Internet again. How will you fix it? |
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Answer» An ISSUE with internet access can occur for a variety of reasons. It COULD be due to a temporary issue with your service provider or a firewall-related issue with your machine. We need to figure out what's causing this issue before we can REPAIR it. TURN OFF YOUR FIREWALL TEMPORARILY AND INSPECT THE CONNECTION.
Select one of the following options based on whether you can access the websites after turning off the firewall:
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| 3. |
What would you do if your machine was constantly booting into Safe Mode? There are no warnings or errors. |
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Answer» After you've figured out your previous issues and rectified them, your computer should start up normally. It is possible, though, that your computer will become locked in Safe Mode. If your computer keeps rebooting in this manner and you want to exit Safe Mode, you'll need to make adjustments to get it back to normal. To begin, double-check the SYSTEM Configuration tool. You can also perform the following actions:
If the box isn't checked, you'll have to go back to the original menu. Though you're using Windows 7 or earlier, hit the F8 key as if you're attempting to enter Safe Mode. Once the Advanced Boot Options menu appears, select the "Start Windows Normally" option with your arrow keys. In Windows 8 and 10, go to the Shutdown option and do the aforementioned:
Although Windows will not start normally, it will display the Startup Settings page, where you can select the "back to your operating system" option. From there, your operating system will load normally. |
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| 4. |
Your customer complains about the USB not recognized issue. How would you fix it? |
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Answer» Here are some of the most effective ALTERNATIVES for you to consider:
If you have multiple USB Root Hubs, you will need to repeat this procedure. After each performance, keep in mind to click OK. After you've made your changes, plug your USB device back in to test if your computer RECOGNISES it. If your USB device still doesn’t switch on after that, click the Allow the computer to turn off this device to preserve the power box.
If your USB device still doesn't work after this adjustment, return to the previous configuration and proceed to the next step.
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| 5. |
A customer complains about his missing DVD drive on Windows from the list of devices on My Computer. What solution would you suggest? |
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Answer» The following are the list of methods to fix this issue:
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| 6. |
If you turn on a computer and see the error message "C:system32config File Missing Or Corrupt," it means the boot process has stopped. What is the cause of this? How would you fix this? |
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Answer» This error is known to happen in the event of the following factors: The Windows registry has been corrupted: The Windows registry can be corrupted for a variety of causes, including virus attacks, power outages, disc write problems, and human errors while manually changing the registry. Fixing “\WINDOWS\SYSTEM32\CONFIG\SYSTEM is missing or corrupt” on Windows: Method 1: Restore corrupted registry with Easy Recovery Essentials The built-in Automated Repair feature in Easy Recovery Essentials can naturally fix a variety of issues like these. EasyRE is currently compatible with Windows XP, Vista, 7, and 8, and can be downloaded and obtained on any computer system.
Method 2: Reboot your device into “Last Known Good Configuration” When a machine is restarted into the "Last Known Good Configuration" state, it uses a VERSION of the Windows registry that was saved from the last time it booted correctly. All registry-related boot issues should be resolved if the last registry backup is accessible and in good form. The following are the processes for returning a PC to its previous state:
Method 3: Check the disk file system with the CHKDSK utility Because a malfunctioning registry is typically the origin of the problem, checking and repairing the Windows file system with CHKDSK could be a viable alternative. Follow these instructions to run CHKDSK from the Windows XP Recovery Console:
Method 4: Manually restore the registry The defective registry can also be fixed by replacing it with a fresh copy created while Windows was being installed on the hard drive. This step will restore the system to a state that may differ significantly from its present state; nevertheless, user data will still be accessible. This technique should be avoided if the system has an OEM-installed operating system because the system registry hive upon OEM installations generates passwords and user accounts that did not EVEN exist previously. To begin, create a backup of all existing registry files, which can be restored if anything goes wrong. The current registry is then deleted and replaced with a fresh one from the C:WindowsRepair folder. After the boot procedure is complete, you have the option of backing up all user data and reinstalling Windows from scratch or specifically restoring the system registry to a more current version supported by System Restore. |
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| 7. |
Your customer complains about his desktop PC running too slow. How would you attempt to fix it? |
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Answer» Apart from the obvious solutions such as adding more RAM, expanding hard disc space, and INSTALLING an SSD, the following are some other options for fixing a slow computer.
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| 8. |
I'm using Windows 10 and I'm getting a blank screen with the cursor visible. This occurs every time I log in and every time I update. So, what can I do now? |
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Answer» If the ISSUE persists before logging in, try the instructions below:
If the above method does not work, follow the steps below to uninstall the graphic card driver.
There are a few more steps you can take. In the device manager, you can turn off the onboard graphics. You can deactivate the dual monitor plus CPU Graphics Multi-Monitor in the BIOS. You could also try updating your BIOS or uninstalling the programs that are causing the issue. You could instead use HDMI rather than DVI to connect your display. NUMEROUS different procedures can assist you in resolving the blank screen problem. |
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| 9. |
My printer outputs faded text, low-quality photos, and smudges. So, what should I do now? |
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Answer» FIRST, double-check that the PRINT driver's media and paper SELECTIONS are correct. Then, double-check that the paper you're printing on MATCHES the kind you CHOOSE in the print driver. If everything appears to be in order, try manually adjusting and setting the fuser. Adjusting the fuse should be done with caution because it gets hot. Print a few blank sheets of paper to remove Smudge marks. If this does not cure the problem, maybe the issue is caused by the hardware or supplies. |
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| 10. |
If you get a message that says "invalid drive configuration" when you boot up your computer, what do you believe is the source of this problem? |
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Answer» This issue could be caused by EITHER of the FOLLOWING circumstances: |
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| 11. |
Is it possible to change the BOOT.INI file manually? |
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Answer» Yes, it is possible. However, before manually altering the BOOT.INI, make a BACKUP in case something goes WRONG. Go over to the control panel and from there to the System option to edit the file. In the properties window, select the ADVANCED tab. There is a STARTUP and recovery option there; go to its Settings. To edit BOOT.INI, select the edit option. Remove the 3GB switch and replace it with a PAE switch on servers with more than 4GB of installed physical MEMORY for launching the file. The file should be saved and then closed. Quit the Control Panel by clicking OK twice. |
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