1.

Your customer complains about his desktop PC running too slow. How would you attempt to fix it?

Answer»

Apart from the obvious solutions such as adding more RAM, expanding hard disc space, and INSTALLING an SSD, the following are some other options for fixing a slow computer.

  • Open task manager and look at which apps are CONSUMING the most CPU resources. If you can, turn off those programs or uninstall them if they're no longer useful.
  • Uninstall any programs that you don't use or just use sometimes.
  • Any app can store temporary files in the Temp folder. Apps should normally clean up after themselves by deleting any temporary files they produce. They MAY, however, fail to do so if they run into unforeseen setup issues or if your computer dies for some other reason while they are executing. Click on the "Windows" folder under My Computer. Delete all files in the "Temp" folder by opening it.
  • Right-click on your hard drive in My Computer. Select the Tools to tab from the Properties menu. Select Defragment Now or Optimise from the menu.


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