Technical support engineers are often required to have at least an associate's degree in computer science or a related subject. There are various abilities required to be a good technical support engineer. One crucial FEATURE is solid communication skills, which allow the tech support engineer to engage with clients in normal, layman language while remaining coherent and comprehensible, as well as being kind and patient. They should be efficient, problem-solving experts, and naturally CREATIVE. Because the job has no set hours, the tech support engineer must be flexible with their WORK schedules because a problem with a client's device might occur at any moment. They must have managerial and organisational abilities to accomplish projects PROPERLY. They must have not only good technical skills, but ALSO be conversant with a variety of hardware, software applications, and operating systems.