Explore topic-wise InterviewSolutions in Current Affairs.

I. On the basis of Tangibility: 

(a) Tangible goods: They have a physical form and can be touched and seen. 

(b) Intangible goods: Intangible goods refer to services provided to the individual consumers or to the organizational buyers 

II. On the basis of Durability:

(a) Durable goods: Durable goods are products which are used for a long period i.e., for months or years together like mobile handsets, pressure cookers etc. 

(b) Non-durable goods: Nondurable goods are products that are normally consumed in one go or last for a few uses.

Daily Sales Reporting is the process of reporting to the superiors about the day's sales performance by the salesmen. 

These types of reports help sales managers sitting in firm to ascertain how to secure more and larger orders and also plan for meeting the predetermined sales targets.

The term "consumer" is used to represent a situation where a product can be consumed, and "customer" is used to deal with situation where the product is purchased and may not be directly consumed. 

 For instance consumers of items like food, drugs, etc. but customers of garments, consumer durables, cars, etc

DIFFERENCE BETWEEN CUSTOMER AND CONSUMER: 

1. The person who buys the goods and services from the seller is known as a customer. The person who uses the goods and services is known as a consumer. 

2. Customer is also called or known as buyer or client whereas the consumer is the ultimate user of the goods and services for direct use or ownership rather than for re-sale or use in production and manufacturing. 

Six features of fast-food outlets :

1. It specializes in one particular product. 

2. Variations in the menu are based on one product. 

3. Products can be prepared quickly and be held for a short while without spoilage. 

4. It depends on the availability of convenience products. 

5. Ensures good portion control as convenience products form the base and the presentation is clearly displayed for the customers to know. 

6. It concentrates on pricing the items moderately and selling them in volume so as to gain more profit.

Four factors on which concept of fast food outlets depends are- 

• Cheap food 
• Precise portion control 
• Demand for take away as well as consumption on premises 
• Products that can be cooked quickly

Shivani is a potential customer.

A salesman should use his knowledge and understanding to present positive features o about the products, so that customer can develop a sense of interest and then can and make a purchase of the product. 

a) Cheap food and quick cooking

The basic concept of fast food outlets depends upon these two factors are Cheap food and quick cooking.

Topiary: The art of clipping and shearing shrubs and small trees and sometimes even herbaceous perennials into ornamental or abstract shapes.

Six features of fast food outlets are- 

• It specializes in one particular product 
• It relies on the availability of convenience products 
• Products can be prepared quickly 
• The outlet unit are equipped with high efficiency automatic kitchen equipment 
• Products can be prepared quickly 
• Variations in the menu are based on one product

(c) ASTA

ASTA professional bodies is the world’s largest association of travel professionals.

Correct answer is (d) Three

Banyan tree and Peepal tree

Correct answer is

D. All of these

(a) IATO

IATO professional body is the national apex body of the tourism industry in India.

Ikebana is Japanese type of flower arrangement.

a. Front office

Front office is department of hotel should he contact.

(c) Combination of air and water both

In an evaporative condenser Combination of air and water both is used as cooling medium.

The sum total of cost components of a package tour is known as the cost of package sold. However, the process of ascertaining a package cost becomes complicated, if it not done with a established budget. The projected cost helps the tour planners to determine and adopt effective pricing strategies. Thus, the cost components of a package tour include: 

Research and Product Development: The expenditure on market research is used to conduct study on the travel behavior and motivations of customers. It incurs cost to prepare a survey report

Travelling and Transfer: International and domestic air fares, rail travel, transfer and departure tariffs are also included in the cost component of package tour. 

Accommodation: The cost of booking rooms constitutes one third of total cost of package tour. Tour operators get best possible room rate after negotiations. 

Sightseeing & Activity: Tour operators arrange several valueadded activities in sightseeing and excursion tour. 

Administrative and Technical Cost: This cost is incurred towards the payment of salary, allowance, incentives, etc. It is also added to the total tour costing. 

Training and Development: The cost of training staff is indirectly included in total cost. Tour operators hire the trainers for in-house training or send the staff and senior manager to professional institutes. 

Marketing and Sales Promotion: Marketing cost includes advertising and sales promotion. 

Printing and Publicity: The cost of printing tour brochures is included in total tour costing. The cost of foreign promotional tour is included in total cost of package tour. 

Payment of Interest: Tour operators incur the cost of payment of interest to the banks on the investment of capital to run the business. 

Depreciation of Assets: Tour operators incur depreciation cost in the long run due to the obsolete nature of software and hardware, and electronic gadgets. 

Miscellaneous Cost: This cost includes porterage charges at airports and railway stations, tips at hotels or airports, entrance fees, insurance premiums, gifts and welcome dinners.

Benefits of professional bodies are:

1. Provide trading networking and knowledge sharing platforms. 

2. Provide best practice guidelines on products and policies and represent its members at industry events worldwide. 

3. Promote the personal, social, economic and cultural benefits of youth travel and international education by working in partnership with government and tourism boards world wide.

Outdoor room concept: Just like the interior of our homes, these outdoor spaces reflect our lifestyle, tastes and needs. Also just like our homes, they have specific functions. There are three main functions to a given outdoor space: the living area, public area and service area. These specific areas are often referred to as outdoor rooms. Thinking and planning in this way is known to landscape designers as the outdoor room concept. Composition is the same as the indoor room comprised of – Outdoor Wall – Outdoor floor – Outdoor Ceiling.

Public area, service area and living area

The functions of travel agency are:

1. An important link between the clients and principal suppliers. 

2. Image builder 

3. Ensures rapid travel service. 

4. Provider of authentic and reliable travel information. 

5. A social and continuous process 

6. Establish good relationship with clients and vendors 

7. Information provider, ticketing, tour packages, Documentations, foreign exchange, insurance.

Correct option: (b) Lanai Room

Working of Starter Motor: 

a. Starter motor armature has many coils fitted on the armature. As principle of starting motor that when a current carrying conductor is placed inside a strong magnetic field, the conductor experiences repulsive force. But starter motor has many conductors on its armature, so the armature is force to rotate between pole shoes with powerful torque to start engine. When the starter switch is ‘ON’, current from storage battery flows to the starter motor. It sets up a strong magnetic field around the armature coils. The armature coils act as current carrying conductors. The same current from battery also flows through the field windings (or field coils) around pole shoes.

b. This makes pole shoes as electromagnets due to which a strong magnetic field is created between pole-shoes. So, the reaction of two magnetic fields (i.e., armature windings & field windings) tends to be distorted or bent the magnetic lines of force of field magnet. Due to distortion of magnetic field the force is exerted on the armature coil, causing the armature to rotate between pole shoes.

This torque of starter motor is utilized to crank engine through drive mechanism. Torque exerted by starter motor will be proportional to the amount of current fl owing in field coils and armature coils.

The travel documents required for both domestic and International travel are also provided by the travel agent, The various documents handled by travel agency is Passport, VISA, Health certificate etc. The documentation may be vary but they are must for travelling to each destination. The documents are required for the domestic, inbound, and outbound tourists.

Correct option: (a) Pushkar Fair

Correct option: (d) Foreign exchange

Correct option: (a) Jodhpur-Jaisalmer-Bikaner

Correct option: (b) Double room

The correct answer is unwanted messages.

• Spam is digital junk mail: unsolicited communications sent in bulk over the internet or through any electronic messaging system.
• Different types of spams-
  1. Email spam: clogs up your inbox and distracts you from the emails you actually want to read
  2. SEO spam: this is the abuse of search engine optimization (SEO) methods to improve search rankings for the spammer’s website. 
  3. Social networking spam: Spreading their spam via fake “throwaway” accounts on popular social networking platforms
  4. Mobile spam: It’s spam in message form.
  5. Messaging spam: Spammers blast their messages out on instant messaging platforms including WhatsApp, Skype, and Snapchat.

• Protocol in a computer network is a set of rules or procedures for transmitting data between electronic devices.

In tourism, the distribution channel and intermediaries play a very important role. Their main job is to ensure that the services provided to the customer i.e. tourist meets and satisfies the customer expectation. At the same time the intermediary ensures that the seller such as hotels or guides understands the buyer needs.

Correct option: (a) Transfer

Correct option: (c) Folklore

The following process is applied to flag an email as spam: 

A. Step 1. Select the email which is to be flagged as spam. 

B. Step 2. Click the Spam button on the toolbar. 

C. Step 3. The email will move from the Inbox folder to Spam folder. 

D. Step 4. A confirmation message will display at the top of the screen

Correct option: (d) Amusement Parks

Following can be adopted to protect tourism products: 

1. One should not scribble, deface or encroach any monuments 

2. One should not litter and make use of dustbins 

3. There should be correct information available about the product 

4. Say no to polythene bags 

5. Do not smoke 

6. Do not make noise 

7. Respect the local customs and traditions

Concept used:-

Trick to find square root of a number.

Method and Calculation:-

 • Find the unit digit of square root by looking at unit digit of given number.

For ✓364816, unit digit must be 4 or 6

 • Find other two digits by looking at number formed by first 4 digits.

3648 is more than 3600 (60²) and less than 3721 (61²), so first two digit of square root will be 60

 • Find the square root from the narrowed down options.

✓364816 = 604 or 606. To find this, we multiply 60 × 61, which is equal to 3660 and is more than 3648. Hence the smaller of two will be the square root

Clearly, ✓364816 = 604